As part of the Government’s Covid-19 Action Plan, Action Three was to establish a helpdesk facility for local community groups.
The aim was “to ensure that local community groups have direct access to the information they need in managing through the challenges ahead.”
The Department has now put in place a dedicated email Helpdesk to assist smaller community groups with their queries and refer them on to appropriate sources of support, including similar oganisations within the wider network.
The service provides email access to dedicated trained staff who will endeavour to address issues as they arrived.
As the queries come in, FAQ information will be developed and posted on the Government website.
THE DEDICATED EMAIL ADDRESS is firstname.lastname@example.org